Type
Consultation
What's included
4 deliverables in this treatment
- Direct phone access to MCP physicians during clinic hours (Mon–Fri 7:30–17:00)
- Guaranteed written email responses to medical queries
- Postal medical support (letters, referrals, documentation)
- 10% discount on all reservations (annual plan only)
MCP's Communication Programme is a concierge medical support subscription giving enrolled patients direct access to clinic physicians for phone consultations, guaranteed email responses within a defined timeframe, and postal medical support — without booking a full appointment for each query. Two tiers are available: 3,000 Kč per quarter or 4,000 Kč for 6 months (the annual plan also includes a 10% discount on all future reservations). This is a meaningful differentiator for patients managing complex or chronic conditions who need ongoing medical dialogue between formal visits.
About this treatment
The Communication Programme at MCP reflects the clinic's approach to complex patients: specialist care does not end at the consultation room door. Patients with immunological conditions, genetic risk findings, or ongoing monitoring programmes often have questions between appointments that a GP cannot answer and a new specialist referral would take weeks to arrange.
The programme provides: - Phone consultations: Direct access to MCP physicians during clinic hours (Monday–Friday 7:30–17:00 for phone reception). Ideal for interpreting new lab results, medication queries, or deciding whether a new symptom warrants an urgent appointment. - Guaranteed email responses: Written responses to medical queries within the clinic's defined response window. Useful for non-urgent questions, second opinions on external test results,…
Subscription tiers (documented in MCP's Terms and Conditions VOP)
Good to know
- 3-month plan
- 3,000 Kč
- 6-month / annual
- 4,000 Kč (+ 10% reservation discount)
- Access
- Phone + email + postal support
- Best for
- Patients with complex or chronic conditions needing ongoing dialogue
Who is this for?
Patients with complex immunological, genetic, or oncological findings requiring ongoing physician access between formal appointments
Preparation required
Subscribe via [email protected] or through the online booking system. Subscription begins from date of payment (bank transfer within 5 business days or card payment).
About the clinic
Reviews, team and credentials
Independent review links and clinic-reported team information.
Clinical team
MUDr. Radek Klubal (founder, managing director, clinical immunologist) leads a team that includes MUDr. Silvie Růžičková (clinical genetics, reproductive medicine), MUDr. Barbora Klubalová (venereology, dermatology), Ing. Silvia Illýová (nutritional counsellor, BSc Human Nutrition, SPU Nitra), and Pavla Schubertová, Dis. (head nurse). All physicians hold Czech specialist licences in their respective fields.
Languages: cs, en
Treatment highlights
- Direct phone access to MCP physicians during clinic hours (Mon–Fri 7:30–17:00)
- Guaranteed written email responses to medical queries
+2 more items in What's included
3,000 Kč for 3 months / 4,000 Kč for 6 months or annual plan. Annual plan includes 10% discount on all reservations. This is not a per-visit charge but an ongoing communication subscription providing guaranteed phone consultations, email responses, and postal medical support from MCP physicians throughout the subscription period.